Category Operations

Peak iPhone

I look at data behind iPhone unit sales, and see versioning issues of a durable-goods monopolist rather than trade uncertainties. Using Clockspeed theory, I argue that iPhone pricing and versioning advantage was temporary. The advantage was great when it lasted, but it is now behind Apple, as the smartphone market matures.

Back to the Future!

I write a lot about internet operations on this blog.  In the Wharton core Operations class, we teach a catalog business case, where I make the point that catalog business is a good way to understand the advantages and disadvantages…